01000 - Bourg-en-Bresse

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    Frequently Asked Questions

    At what times are the check-ins and check outs?

    Check-in (arrival in the apartment) is possible from 3 p.m. and check-out (departure from the apartment) must be done no later than 11 a.m. Very early departures and very late arrivals are possible.

    Is there a parking space with the apartment?

    No, parking is not included, the reservation for parking must be made a few days before and the price for one week is 60 euros.

    Are towels and bed sheets provided in the apartment?

    Yes we provide towels and bes sheets.

    Does the price include a cleaning service?

    No. In order to make sure that the flat is clean for every client, we charge a extra 12€ cleaning fee on top of the total amount of your stay

    How far is the start from the ski schools?

    About 200m, and you can reach it on skis.

    Do I have to make an advance payment on the day of the booking ?

    Yes, if your stay lasts over 3 nights, we ask for a 30% advance payment in order to confirm your booking. The balance (70%) will be charged on the day of check-in. If you stay less than 3 nights, the full amount of your stay will be charged on the day of the booking.

    Will I receive an invoice after the check-out?

    Yes we can hand you an invoice during check-out if you request so.

    Cancelation policy

    All bookings are definitive and non refundable.

    Are animals allowed in the apartments ?

    Animals are not allowed in the apartments

    Can I smoke in the apartments ?

    Smoking is strictly forbidden in the apartments.